Privacy

Short version: we only collect what's needed to take your payment and deliver the file. Stripe handles the card. We never sell your details.

Who we are

Tidy Trader is a UK sole trader operated by Pantaleone Ruocco, contactable at hello@tidytrader.uk. For data-protection purposes we are the controller of the personal data described below.

What we collect, and why

• Your email address, to deliver the pack and the receipt. Collected by Stripe at checkout.
• Your name and billing country, needed for the receipt and for UK accounting records. Collected by Stripe.
• Card details, handled entirely by Stripe (PCI-DSS Level 1). We never see them and never store them.
• Anonymous server logs, IP address, page visited, referrer, timestamp. Kept for 30 days for security and to count Pinterest clicks. Not joined to your purchase.
• Email you send us, the message and your address, kept while we're talking to you plus six years for HMRC records (UK record-keeping requirement).

What we do NOT do

• No analytics scripts, no Google Analytics, no Facebook pixel, no third-party trackers.
• No newsletter list. We don't email you unprompted.
• We do not sell, rent, or share your details with any third party for marketing.

Who else sees your data

• Stripe, to process your payment. Stripe privacy.
• Namecheap PrivateEmail, hosts our hello@ mailbox, so they store the email you send us. Namecheap privacy.
• DigitalOcean, hosts the website, so server logs sit on their infrastructure. DigitalOcean privacy.
• HMRC, we keep purchase records for six years as required by UK law and disclose if legally required.

How long we keep it

• Purchase records (name, email, amount, date, receipt number): six years after the tax year, then deleted. UK record-keeping requirement.
• Support email: deleted within six years of the last reply, sooner on request.
• Server logs: 30 days, then rotated out automatically.

Your rights under UK GDPR

You can ask us for a copy of the data we hold on you, ask us to correct it, or ask us to delete it (within the limits of HMRC's record-keeping requirements). Email hello@tidytrader.uk from the address concerned. We aim to respond within 30 days.

If you are not happy with our response, you can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This site sets no cookies of its own. Stripe's checkout page (a separate domain) sets cookies necessary to process the payment, that is governed by Stripe's own notice linked above.

Changes

If this notice changes materially, the new version replaces this page and the "last updated" date below is bumped. Substantive changes affecting existing customers will also be emailed to the address you paid with.

Last updated: 29 May 2026.